Refund policy

1. Digital Products Policy
Due to the digital nature of our products, all sales are final, non-refundable, and non-exchangeable once access has been granted or the product has been downloaded. By purchasing digital items from [Insert Business Name], you acknowledge and agree that you are not entitled to a refund, return, or cancellation.
2. Exceptions
We only offer refunds or replacements if the digital product is proven to be faulty, corrupted, or not as described. Please contact us at MATRIXSTUDIOS@linuxmail.org within 7 days with proof of the issue. 
3. Accessing Digital Goods
Upon successful purchase, you will receive [instant access/an email with a download link]. It is your responsibility to download and backup the files. If you experience technical issues receiving the files, please contact us for support. 
4. Prohibited Use
Purchased items are licensed for [personal/commercial] use only. Sharing, reselling, or distributing digital files is strictly prohibited.